Terms and conditions of service
Welcome to Mamma Monica!
By using our website and services, you accept the following Terms and Conditions. We invite you to read these provisions carefully before placing an order.
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1. Acceptance of the Terms
By placing an order or using our services, you confirm that you accept these Terms and Conditions. If you do not agree, please do not use our services.
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2. Services offered
Mamma Monica is a ghost kitchen located in Tempe, Arizona, offering high-quality food made to order. Orders can be placed exclusively online via our website or other partner platforms.
3. Orders
Orders must be placed through official channels.
Once confirmed, the order cannot be modified or cancelled, unless otherwise specifically indicated.
We reserve the right to refuse an order for reasonable reasons, including but not limited to: incomplete information, payment problems, or unachievable requests.
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4. Prices and Payments
All prices are quoted in United States Dollars (USD) and are subject to change without notice.
Payment must be completed at the time of ordering via the payment options provided (credit/debit card, digital payment platforms, etc.).
Applicable taxes and delivery charges will be added to your order total.
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5. Delivery
We only offer delivery to specific areas around Tempe, Arizona.
Estimated delivery times are indicative and may vary. We are not responsible for delays caused by external factors, such as traffic or weather conditions.
It is the customer's responsibility to provide an accurate and accessible delivery address.
6. Refund and Replacement Policy
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We do not accept returns for food products unless there are documented errors or proven problems.
If an order is incorrect or damaged, please contact us within 24 hours with a photo and description of the problem. We will evaluate the situation and provide a refund or replacement, if applicable.
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7. Use of the Website
You must not use our website for any illegal purpose or to interfere with its functioning.
The content of the site is protected by copyright and may not be copied, distributed or used without our written consent.
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8. Limitation of Liability
Mamma Monica is not liable for indirect, incidental or consequential damages arising from the use of our services, except where prohibited by law.
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9. Changes to the Terms
We reserve the right to change these Terms and Conditions at any time. The changes will be communicated via our website and will take effect immediately.
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10. Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona. Any disputes will be resolved in the appropriate courts of Tempe, Arizona.
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11. Contacts
For questions about the Terms and Conditions, you can contact us at:
Email: mmitalianrestaurants@gmail.com
Address: Mamma Monica, 1900 E 5T St Tempe, AZ 85288